Question 1

Does the ErgoChair Core come assembled?

Accepted Answer

No. ErgoChair Core ships and delivers un-assembled. Assembly is easy and straightforward, takes just a few simple steps, and all tools required are included in every package.

Question 2

What are the seat pan dimensions?

Accepted Answer

The seat pan measures approximately 19 inches long x 19 inches wide.

Question 3

I see the ErgoChair Core has a lumbar support pad. Is this lumbar support adjustable or fixed?

Accepted Answer

The ErgoChair Core lumbar support pad is easily adjustable. Simply adjust up and down to find the best position to support the natural curve of your lower back.

Question 4

What is covered by the chair’s warranty?

Accepted Answer

The warranty covers all manufacturing defects that may occur within 1 year from date of delivery. Warranties do not cover normal wear and tear or misuse of product.

Question 5

Do you ship worldwide?

Accepted Answer

Shipping is available to the following countries:
• United States: The 48 contiguous United States.
• Canada: All provinces, including Vancouver Island - BC.
• Countries in the European Union (except Greece, Turkey, Lebanon), Switzerland, and the UK.

When shopping at autonomous.ai remember to change your location at the top right corner to be redirected to the website dedicated to that country.

Due to restrictions on shipment from our carrier partners, Autonomous products are not eligible to ship to APO and FPO Military addresses.

Question 6

How long does shipping take?

Accepted Answer

Shipping time frames vary depending on your location:
• United States - The 48 contiguous states: 3 to 5 business days after the item’s estimated shipping date.
• Canada: 5 to 7 business days after the item’s estimated shipping date.
• Countries in the European Union: 7 to 9 business days after the item’s estimated shipping date.
• Switzerland and the UK: 9 to 11 business days after the item’s estimated shipping date.

Question 7

What body height range does the ErgoChair Core support?

Accepted Answer

Our computer ergonomic chair - ErgoChair Core, supports the body height range from 4&rsquo;9 to up to 6&rsquo;4 thanks to the height adjustable feature.

Question 8

Can I buy a separate headrest and footrest to add-on/attach to the chair?

Accepted Answer

No. For an ergonomic chair with headrest and footrest, we recommend looking at the ErgoChair Recline.