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Customer Service Executive - US Market - Night Shift

Get the word out. Earn $

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About Autonomous

From a small apartment in NYC to 10 locations around the world

Rewind to 2014: A small group of tinkerers in a tiny apartment in Hell’s Kitchen, New York shipped the first SmartDesk to their first Kickstarter backer.

2018: we power 110,000+ companies in over 60+ countries, the SmartDesk is AI, and we are reimagining not just workspaces, but workplaces. What happens when you reach across the world and create a borderless, decentralized, autonomous organization? What does it an idea built on the blockchain look like?

Our global offices - California, Saigon, Shenzhen, Amsterdam, New York - share the same DNA. Autonomous belongs to dreamers, risk-takers, engineers, and artists dedicated to breaking down ideas and building them up again - bolder and better.

The Job: Customer Service Executive

  • Communicated knowledge of all products to customers to support customers to choose the most suitable product and order products

  • Sell products to prospective US customers and generated new revenue from existing customers via phone, email

  • Provided high-level customer service and responded to service inquires.

  • Maintains relationships with customers by providing support, information, and guidance; recommending new products

  • Log new customer information and varied sales data for existing customers in computer database

  • Working time: 9:00 PM - 5:00 AM (Vietnam time) at office (Phu Nhuan Dist)

Come join us if you

  • 2+ years’ direct or online phone sales experience

  • Fluent in English (4 skills). Getting English certificate (IELTS, TOEFL...) is a plus

  • Hardworking & detail-oriented

  • Always be curious. Always learning

  • Bachelor’s degree preferred

Why You'll Love Working at Autonomous

  • A dynamic startup environment. Autonomous is a “big” company with considerable resources, that retains the spirit of a scrappy startup full of risk takers. Autonomous runs a lot of “fool’s experiments” and encourages every team member to solve difficult problems, even if the chance of success is only 1%.

  • The chance to grapple with deep engineering and scientific challenges. We love solving deep technical problems, and we’re patient in solving them.

  • Continuous learning and improvements. You’ll be constantly learning and improving your knowledge as an engineer or a scientist.

  • Solve problems for the world, not just Vietnam. Most of the problems we’re solving are on a global scale. For the world audience of today, and of tomorrow.

The essentials

  • Above-market salary and bonuses

  • 100% health care benefits for you and your family

  • Standing desk, ergonomic chair, mechanical keyboard, vertical mouse, 4K monitors

  • Computers of your choice (Macbook Pro or Linux)

  • Breakfast, lunch, and dinner provided daily.  Healthy meals, too.

  • Private English teacher (American) 2 times a week

  • Gym, yoga, zumba, karate classes throughout the week.  We play soccer every Friday.

  • Company retreat & quarterly team retreat

  • Travel internationally to conferences and tradeshows as needed

If this sounds like you, please send a CV and short bio along to hoa@autonomous.nyc and feel free to contact us if you have any questions about the position!

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