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Products and troubleshooting

How to deal with the issue that the leg of SmartDesk does not fit into the crossbar?

If you’re having difficulty getting your leg to fit into the crossbar, try repositioning the same leg on the opposite end of the crossbar. We also suggest inserting and tightening your screws at diagonally opposite ends first to assist in correct leg-crossbar alignment. If these tips do not resolve your problem, please contact us with clear photos of both legs on the crossbar so that they may help you directly with your problem.

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