Fewer. Better. Built to Last.

Founded in California in 2005, Moshi is a purveyor of accessories for modern living. We thrive on envisioning new ways to improve your life.

Moshi

Fewer. Better. Built to Last.

Terms & Policies

Refund policy

If you for any reason are not satisfied with your purchase, you may return your product(s) within 30 days from the day the order was received under our money-back guarantee policy.*

Please contact us and include your name and order number. Our staff will then reply within 1-2 business days with a "Return Materials Authorization" (RMA) number.

Please note that shipping charges are not refundable, any returned item must be returned in its original packaging and that we will not accept any returns if the product is damaged or missing accessories. Moshi also does not cover any costs for the return. After we receive the returned item, please allow 7-10 business days for processing. Refunds will only be credited back to the original credit card used for purchase. Please allow a complete billing cycle for the credit to appear on your credit card statement.

*Moshi may only provide refunds to orders placed directly on our website. If the item you wish to return was not purchased directly from our web store, you will need to contact the seller directly and inquire about their return policy.

Shipping policy

Our shipping teams will have your order processed and prepared for shipment within 1–2 business days. Once your order has shipped, you will receive an automated email including your tracking number and a link to the tracking information.

The shipping time may differ depending on region and shipping method:

United States: Free-shipping deliveries take 5-7 business days on average, depending on distance.

Fulfillments for expedited shipments take 1-2 business days. Once it has gone out for delivery, your package will arrive within another 1-2 business days. Expedited shipments are normally completed within 1-3 business days. Moshi will automatically poll multiple shipping carriers in order to ensure that you have the lowest price possible based on your order and location. We do not inflate the cost of shipping. 

Shipping restrictions:

Moshi does not deliver to US territories, PO boxes, APOs, or FPOs.
Moshi will not ship to international mail-forwarding services. Orders to these addresses are generally canceled and refunded. Customers will receive a note with their credit memos to notify them should this happen.
Moshi will not ship to territories located outside of mainland Europe. Orders placed to European overseas territories will be canceled and refunded. Customers will receive a note with their credit memos to notify them should this happen.
 

Payment information

Our web store accepts all major credit cards including: Mastercard, Visa, Discover, and American Express. Other forms of payment are not accepted.

Please note that the billing address for your order must exactly match your billing address as it appears on your credit card statement.

 

Refund Policy

If you for any reason are not satisfied with your purchase, you may return your product(s) within 30 days from the day the order was received under our money-back guarantee policy.*

Please email us at [email protected] and include your name and order number. Our staff will then reply within 1-2 business days with a "Return Merchandise Authorization" (RMA) number, which is required to return the order back to our Service Center.

Please note that shipping charges are not refundable, any returned item must be returned in its original packaging and that we will not accept any returns if the product is damaged or missing accessories. Moshi also does not cover any costs for the return. After we receive the returned item, please allow 7-10 business days for processing. Refunds will only be credited back to the original credit card used for purchase. Please allow a complete billing cycle for the credit to appear on your credit card statement.

*Moshi may only provide refunds to orders placed directly on our website. If the item you wish to return was not purchased directly from our web store, you will need to contact the seller directly and inquire about their return policy.

Warranty policy

Two-year Warranty on All Moshi Products
At Moshi, we strive to make products that surpass your expectations. Part of our commitment to make this happen is to use the finest materials and components known by us and adhere to rigorous manufacturing standards. All Moshi products come with a standard two-year warranty from the date of purchase. This warranty can be extended upon registration of your item on our website here: moshi.com/register

Should your product fail under normal usage, please contact Customer Support at [email protected] Be sure to include a photo or video showing the product issue, along with your registration details or proof of purchase. Replacement requests would not be processed without either product registration or other proof of purchase. For all in-warranty claims, we will request a return of the product to one of our international Service Centers for inspection, before a replacement is sent out. Please note that Moshi does not cover any shipping costs for returning the product back to our facilities.

After inspection and confirmation of the defect in material/workmanship of the product, Moshi will at no cost provide a replacement in the same model as your original purchase. Should your item be discontinued or no longer available for another reason, Moshi will offer a replacement of a comparable product or store credit for the full value of the product, to be used in our web store www.moshi.com.

Kindly note that warranty claims become void if the product is tampered with in any way. Moshi also reserves the right to revise or update the product design without the obligation of any previous notice.

This warranty does not cover loss, theft, or any incidental/consequential damages caused by using the product. The warranty covers the Moshi item only and provides you with specific legal rights. Moshi will not be held liable for any other form of warranty or policies provided by resellers or other 3rd parties.

Only those items sold by authorized Moshi resellers are eligible for warranty coverage. Please note that for products purchased through the Amazon.com online marketplace, our Official Moshi Store is the sole authorized reseller of Moshi products on Amazon.com. Check out our storefront here: www.amazon.com/shops/officialmoshi

10-Year Warranty Via Product Registration
You may extend your warranty coverage beyond two years via product registration. All Moshi products are eligible for 10-year warranty coverage from the purchase date when you register your product at moshi.com/register.

Your 10-year warranty coverage is confirmed upon the receipt of an email from [email protected] saying "Thank you for registering." The 10-year warranty for products encompasses the same rules, restrictions, and disclaimers as provided in our standard two-year warranty section, above.

Moshi Privacy and Terms Statement
Moshi takes the privacy and security of individuals and their personal information very seriously. Visit our privacy page to learn how we collect, store, and protect your data: moshi.com/privacy-term

About Moshi

You may be returning to the office after a long time of working from home, you may be returning after a vacation, or you may just be seeking to add some flair and utility to your workday with the correct accessories. Our selection of excellent accessories from Moshi's extensive collection is designed to offer you new ideas for work while also matching your own style. Everything you'll need for work, including your iMac or iPad, is included in the Moshi x Autonomous package. With their exquisite and stylish solutions to office accessories, they offer the answer to all of your device protection and enhancement needs. If you want to check their quality, we recommend you get Moshi headphones now.

Best Accessory for iMac by Moshi x Autonomous

Students, artists, and professionals are increasingly turning to MacBooks over desktop computers as their main workstations, and this trend shows no signs of slowing down. Quality accessories may not only improve productivity but also prevent further damage and prolong the life of MacBook Pro and MacBook Air.

iVisor

A decent screen protector may make all the difference when it comes to protecting MacBook's Retina display from scratches and fingerprints. Clean and reusable, Moshi's iVisor screen protectors are made of three layers to guarantee bubble-free application. For prolonged lengths of time spent in front of a computer screen, the clarity and comfort provided by an anti-glare coating may be invaluable.

Keyboard with Clear Protection

How fast and difficult it is to remove dirt and oil from a laptop keyboard is well known by everyone who has used one for a long length of time. In addition to protecting your MacBook from finger grease, the ClearGuard keyboard guard is a washable and reusable solution for MacBooks that is meant to avoid costly damage caused by spilled fluids.

Autonomous x Moshi Store - iPad Accessories

The iPad line of tablets has unquestionably set the bar for flexible, hybrid computing, regardless of the application. It's been a long time since Apple's original iPad was released, but it has continued to improve, eventually blurring the borders between tablet and laptop. The iPad has grown in importance for many individuals in light of the recent seismic shifts in how we live, learn, and play.

VersaCover iPad cover - foldable

This Moshi iPad case is designed to keep the iPad safe from bumps and scratches while still allowing you to sketch comfortably on it. The magnetic flap closing also keeps the Apple Pencil in place, preventing it from falling out of the device. Get this Moshi iPad case now.

Anti-glare screen protector iVisor AG

Because this Moshi screen protector is totally washable, you can get rid of fingerprints and smudges off your hands when you're sketching outside or in a bright workplace. Moshi's EZ-GlideTM coating enhances the responsiveness of the Apple Pencil for a more natural experience. Get this Moshi screen protector now.

Charging USB-C to HDMI Adapter

Using an iPad Pro, you may display your work on a larger screen for presentations or simply to have a better look at it. USB-C supports both video output and charging at the same time.

Moshi - New ways to improve your life

At Moshi, they strive to make your life better in new and innovative ways so you may put more energy into the things that matter most. In addition, they provide a 10-Year Global Warranty to its consumers. All Moshi products, like Moshi headphones and other stuff, are covered by the company's industry-leading worldwide guarantee, which is valid for a period of ten years. Their devotion to product quality and anti-consumerism is reinforced by this. To guarantee that the goods meet or surpass your expectations, each design element is carefully studied.

At the core of their operations is a commitment to reducing consumption while providing high-quality products with a longer shelf life. Materials and components are chosen with care to reduce the environmental effect. They strive to make eco-friendly decisions wherever feasible, from the usage of vegan leather to packaging imprinted with soy ink and the use of BPA- and thimerosal components.