For all refund inquiries, please contact us to request a refund. 

When you receive a refund confirmation from the customer support team, the refunded amount will be reflected in the original payment account within 3-5 business days.

Notes:

• A refund can only be sent to the original payment method. If you no longer have access to that payment method, please inform a customer support agent before we process the refund.

• If your order was paid by store credits or coins, please log in to your account and check your available coins within 24-48 hours.