Question 1

What is the recommended length & width of the top for the DIY Kit?

Accepted Answer

The desk top you choose should be within the range of 45 - 80 inches long and 26 - 32 inches wide.

Question 2

Does the Autonomous Desk DIY come with a hardware kit?

Accepted Answer

Yes. All Autonomous Desk DIYs come with a hardware kit included.

Question 3

Does this desk use regular 120 volt outlet?

Accepted Answer

Yes. Our standing desk is compatible with standard 110 volts - 240 volts outlets. Both currents are automatically converted by the desk. US orders are installed with the standard two-prong plug. For international orders, we convert the plug to the type used by the destination country.

Question 4

Do you ship worldwide?

Accepted Answer

Shipping is available to the following countries:
• United States: The 48 contiguous United States.
• Canada: All provinces, including Vancouver Island - BC.
• Countries in the European Union (except Greece, Turkey, Lebanon), Switzerland, and the UK.

When shopping at autonomous.ai remember to change your location at the top right corner to be redirected to the website dedicated to that country.

Due to restrictions on shipment from our carrier partners, Autonomous products are not eligible to ship to APO and FPO Military addresses.

Question 5

Can you tell me more about your 30-Day Trial policy?

Accepted Answer

You have until 30 days after the date of delivery to use and trial your Autonomous Autonomous Desk DIY. If you’re not happy with the product, you can request to return your Autonomous Autonomous Desk DIY for a full refund. We’ll even cover shipping! This policy only applies to frames delivered inside continental U.S. and returned in all of their original packaging.

International orders do not qualify for this policy. Please note that the returned product needs to be in its original packaging. If not, we reserve the right to refuse your request.

Question 6

What is the warranty on the Autonomous Desk DIY?

Accepted Answer

Autonomous Desk 2 L-Shaped: 10 years
Autonomous Desk 2: 10 years
Autonomous Desk Expanse: 10 years

Question 7

I think I want to get a standing desk frame. I'm 6’ 3”. Should I get the single or dual motor frame?

Accepted Answer

Go with the dual motor standing desk frame which can rise up to 52 inches (with top). One of our team is 6&rsquo;5 and uses it comfortably everyday!

Question 8

How long does shipping take?

Accepted Answer

Shipping time frames vary depending on your location:
• United States - The 48 contiguous states: 3 to 5 business days after the item’s estimated shipping date.
• Canada: 5 to 7 business days after the item’s estimated shipping date.
• Countries in the European Union: 7 to 9 business days after the item’s estimated shipping date.
• Switzerland and the UK: 9 to 11 business days after the item’s estimated shipping date.