How it works
FAQ
- After someone makes a successful order using your referral link or referral code, we will send you a confirmation email notifying that your referral is successful. You'll receive your coins from that purchase after its 30-day trial period expires.
- You can easily check your current coin balance by logging into your Autonomous account.
- If your friend has successfully made a purchase via your referral link/code but you have not received a confirmation email from us after their 30-day trial period has expired, please email [email protected] for further assistance.
- For all members worldwide, Coins can be used towards any Autonomous order above $100.
- Applicable only to U.S. customers, you can also choose to exchange and withdraw your coin rewards as cash.
- Important note:
- Please log-in to your Autonomous account to shop using your coins. If you don’t log-in to your Autonomous account, you’ll be unable to find where to apply your store credit at the checkout page.
- To make a cash withdraw (U.S. customers only), you must first reach a minimum balance of 50 coins in your account. To use your coins towards a purchase, no minimum balance amount is required.
- Maximum of 500 coins/$500 cash in any single transaction.
- You may only withdraw coins as cash once a month (U.S. customers only).
- Refer to Question 18 for withdrawal steps.
- Existing credits remaining in your account (December 31, 2021 and earlier) can only be used to purchase Autonomous products. The order value must be above $100 (excluding tax) and cannot be used for any other purpose.
- Starting from January 1, 2022, coins earned can be used towards Autonomous purchases with an order value greater than $100 (excluding tax), OR can be withdrawn as cash according to the new rules.
- Step 1: Log-in to your Autonomous account and go to the “Your coins” section.
- Step 2: Select “Withdraw”, fill all required fields in the pop-up form and click “Submit”. In this form, there are 2 files (Direct Deposit Authorization & W9 Form) that you’ll need to download, complete, sign, and upload. Please note that this pop-up form is only required when withdrawing coins as cash for the first time.
- Step 3: In the Withdrawal Request pop-up you can see your current Coin balance. Input the amount of money you would like to withdraw, then click “Submit”. Your withdrawal request will appear in the Coin History table with status “pending”. Once received at our end, we will approve or reject your request. If your request is approved, we will proceed to transfer the money to your account on the 15th or 30th of every month. You should receive your money after 3-5 business days depending on your bank. Accordingly, the status of your withdrawal request in the Coin History table will change to “done” and your Coins balance will be updated.
- Your referral code is not a promotion code.
- Referral orders must be placed through an active referral link, as the referral cannot be added after the order has been made.
- The Referral Program and its terms are subject to change or end at any time and without notice.
- The customer is responsible for all taxes and local requirements and fees. The program and its rewards are conditional on and subject to local laws and regulations.
- We introduce programs such as these in good faith and expect the same good faith in return. Please note that we may withhold rewards where we believe customers are acting in bad faith or otherwise acting contrary to the intent of this program. To be clear, commercializing, advertising, publishing, mass distributing, selling or paying for use of referral links is not appropriate, and we will not honor such links. We cannot cover every nefarious scenario, nor will we attempt to, but we do promise to be fair and reasonable.
This program may be featured on the following platforms:
- Your YouTube channel/s.
- Informational and fan websites.
Unacceptable actions for the Referral Program:
- Advertising.
- Spam.
- Anything misleading or fraudulent.
- Paying or offering incentives for use of your link.
- Referral code aggregation, including posting to deal and/or coupon sites.