Business owners must address their employees’ needs to improve as managers and make their company grow and expand. If a manager is not actively making sure that their employees are comfortable with their jobs, their company can suffer from a low employee retention rate. The best way to prevent that from happening is by asking your employees what they need with employee retention surveys.
When a company has a low employee retention rate, its employees are more prone to leave their job positions than other businesses, needing to hire new employees more often. That's a significant issue for managers and human resource personnel due to the amount of money required to hire a new worker and train them to do the job.
If you want to start asking employee retention survey questions, you are in the right place! Keep reading this article to learn everything you need to know about employee retention surveys and some samples of the questions you can ask your workers!
What Is an Employee Retention Survey?
Employee retention surveys are a list of questions that some companies ask their workers to know their concerns regarding their jobs. Doing that allows you to learn what you can do to make your employees feel better at the company, improving their productivity and work performance.
Communicating with employees is essential to address the situations they don't feel comfortable with and improve the ones they like. That helps you become a better manager and understand better your employees’ situations, reducing employee turnover.
How to Implement Employee Retention Surveys?
You can do this process once or twice a year, depending on your company's situation. It's your decision if you want to dedicate a whole day to do the survey or give it to your employees and ask them to answer it as soon as they can. Regardless of the one you choose, there are some things you should do to make sure the survey is effective.
The first thing you need to do before implementing the survey is telling your employees how the process works and why you are doing it, making sure they understand everything about the survey. Doing that helps to clarify doubts in case there is someone new, so don't forget to do it.
Whether it's a digital survey or if you printed the questions for them, make yourself available for your employees in case anyone has concerns about any of the questions. You should also make sure to set a time or date when they have to answer the survey since waiting for everyone to finish it when they want can make you lose a lot of time.
Everyone must participate, but the participants and their answers must be 100% anonymous if you want them to answer all the questions with no trouble. That's because if they are not anonymous, they could feel scared to tell you what they think, using filters when answering the survey.
Are There Sample Questions for Employee Retention Surveys?
Yes! When implementing an employee retention questionnaire, the questions can vary, but there are also general questions in the survey. There are many types of questions you can ask to improve your employee retention strategies, so here are some samples you can use with your company:
1 to 10 Scale Questions
These questions are perfect if you want to learn the level of comfort or discomfort employees have in your company, helping to identify if there's an issue you need to address or if you don't need to worry about anything. Some examples of this questions are:
- From one to 10, how happy are you with your current job?
- From one to 10, how prone are you to leave the company any time soon?
- From one to 10, how much discomfort do you feel while working in this company?
Likert Scale Questions
You can use the Likert Scale to determine how satisfied your employees are regarding their job positions and rewards, giving you a guide on how to motivate your staff. This process consists of providing them with a list of statements and asking them to say if they agree, strongly agree, disagree, or strongly disagree with them. Some examples of this type of question are:
- I would recommend this job to a friend.
- I feel happy and comfortable while working.
- I feel appreciated and recognized by my supervisors.
- My boss always values my job.
These are the ones that give you the most information, so you need to take advantage of them to receive full answers from your workers. Some of the answers you receive from these questions can be related or caused by personal experiences while working, so consider that when analyzing the results of the survey. These are some of the questions you can ask your workers:
- Do you want to work in another company? Why?
- What would you change about this company to make it better and more productive?
- Do you see yourself working here in a year? Why?
- Is there anything that disturbs you about the company's working method or a specific process? Explain why.
There are more types of questions you can ask your workers, though. Analyze what you need to know about your workers' experience to establish questions that give you profitable answers, providing you the information you need to address your employees' concerns. This can create a positive work culture for your employees.
Employee retention is essential for businesses regardless if they are small start-ups or major corporations that have worked for several years now. With above employee retention question samples, it’s not difficult for you to design an efficient survey for your employees.
Whether it’s making a bulk office furniture order for them to have ergonomic products or rewarding them in other ways, making them happy and comfortable while working is crucial, so try using the sample questions given in this article to make a proper employee retention or employee recognition survey to know what your company needs!
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