Why Digital Transformation Leadership Is Essential
Hybrid Working

Why Digital Transformation Leadership Is Essential

|Apr 20, 2021

Digital transformation leadership is not a concept that you hear thrown around very often in the business world. However, if company leaders want to see their organizations soar to new heights, it requires more than knowing when to scale operations up or down. 

Every time you look outside, you are going to see multiple reasons to believe that technology is not going anywhere. It is only going to get better as time advances. Decades ago, the kinds of desks and chairs used in offices may have seemed efficient for the time, but they would potentially be ridiculed today. Now, there are ergonomic office chair and ergonomic standing desk variations that cater to the human body and its requirements in many ways. 

Virtual work is now a thing, and companies are leaning into the concept of the hybrid workforce. Technology sits at the center of that, meaning that any manager communication skill gaps must be identified and eliminated so leaders are functional in both a physical and virtual context. 

Needing to virtually communicate at work is normal, and it is only going to get more common. Digital transformation leadership requires a strong force at the helm, which can help to guide the company in a more innovative direction. 

Greater Proactive and Reactive Digital Transformation Leader Skill Development

Proactive and Reactive Digital Transformation.jpg

In almost all educational contexts that speak to proactive and reactive approaches to situations, you are taught to work on your proactive skills to ensure that you can get ahead of problems before they even occur. The logic here is that by preventing disasters, you never have to depend on a reactive approach and the skills that come along with it since no events get to make it to that point.

While that mindset can be helpful, fully leaning into it is idealistic at best. A strong leader cannot only develop proactive skills. Reactive skills also require a great deal of attention. Note that this is not discouraging proactivity. When you can prevent a catastrophe by taking preventative action, you should jump at the chance.

However, you must dissociate yourself from the belief that all potential issues are going to be mitigated by adopting a proactive mindset. Business is not always a smooth-flowing stream, which means unexpected events can occur. When they do happen, if reactive skills are not present, what happens then?

Can someone who is an effective planner and is great at preventative measures handle a situation when things start going downhill? When workflows get thrown off, tempers flare, money is being lost, and shareholders begin to get displeased, efficient reactive skills coming to save the day. 

Skills Leaders Need in the Digital World

Digital transformation leader skill gaps must be an area of intense focus to adapt effectively to the changing times. Addressing them necessitates learning some essentials to being able to function effectively. Here are some of the skills you must acknowledge and equip yourself with to remain effective. 



Never underestimate the value of communication for digital transformation leadership. So many events that have gone terribly could have had a much more positive outcome if the communication were better. Many managers tend to view the interaction as a one-way process where directives are given.

Learning organizations are increasingly realizing that fostering a positive work culture of collaborative input but with clear lines of authority almost always achieves better results. Therefore, managers of the digital age need greater self-awareness, they must encourage team empathy, and they must facilitate an environment in which communication flows as freely and fairly as possible.

It means forming better relationships, sharing information, capitalizing on communicative tools, etc.



Where is the business going with digital transformation leader skill? You cannot get to a place you have never been if you do not have the directions to get there. The reason you can get to that place the second time is not because the directions no longer matter. It is because you have committed them to memory, which means they remain as relevant as ever.

The point is employees need to come together to pull in a direction that is conducive to the business’ vision. The vision helps to identify the mission, which motivates the workforce to acknowledge and provide their contribution to the larger goal at hand. 



The strategy is what follows the vision outlined above. It should be the source of the strategic and long-term objectives that the management team establishes to move the company forward. 

It does not end there though, as teams must then strategically identify smaller and more focused tactical objectives that come together to feed into the larger ones. Strategies are always needed, and unexpected events require leadership teams to re-strategize on the fly. The world is more fast-paced than ever, and digital transformation leadership requires those at the helm to keep up. 

Digital Literacy

digital literacy.jpg

Even if it goes beyond being able to support a hybrid work model, the digital era requires a certain level of understanding and functionality from a digital and technological perspective. It is mandatory for leaders who are going to be responsible for others to understand the various systems and mechanisms that go into achieving a smooth and efficient workflow.

The good thing is that people can learn. However, learning requires the right aptitude to go with the knowledge craving attitude. So, even if you do not already have the level of digital literacy needed, you only stand a chance if you crave getting there. 

Adaptability and Innovation

risk taking.jpg

The world has always been a dynamic place. The difference is the passage of time only serves to make the wheels turn faster than they ever have before. Therefore, it is the leaders and managers who are forward thinkers that are going to do the best. Additionally, if you were not the one who got ahead of the curve, you must be able to adapt and take advantage of the said curve when it arrives. Managers should organize some activities or competitions to encourage employees innovation

Such leaders do not delight in complacency and embrace efficiency, regardless of the kind of change that it brings about. Of course, change management is going to be our required skill here. 


Risks can end in disaster, but they can also bring about great success. Strong digital transformation leadership requires people who are willing to step out of the comfort zone for the greater good. 

SmartDesk One offer